Privacy Policy

1. Information We Collect

We may collect information directly from you, automatically through our website or services, and through interactions with our advertising or communication systems.

A. Personal Information

We may collect the following categories of personal information:

• Identifiers (name, email address, phone number, mailing address)
• Account registration details for talent and employer accounts
• Professional and employment information, including résumés, curricula vitae, work history, skills, and work preferences
• Recorded video interview responses
• Business or professional information
• Communication preferences
• Account, application, or inquiry information submitted through forms
• Content submitted through profiles, applications, messages, and hiring requests
• Records of communications with our systems, including AI agents

B. Sensitive Personal Information

In limited circumstances, individuals may voluntarily provide sensitive information related to hiring, employment verification, or onboarding, including government-issued identification documents submitted for identity verification. When collected, such information will only be used for legitimate business purposes and handled in accordance with applicable laws.

C. Automatically Collected Information

We may automatically collect certain information when you interact with our website, advertisements, or communications, including:

• IP address
• Device identifiers
• Browser and operating system
• Approximate geolocation
• Website activity and navigation patterns
• Advertising engagement data

This information may be collected using cookies, tracking pixels, web beacons, and similar technologies.

2. How We Use Your Information

We collect only the personal information reasonably necessary to operate our services, respond to inquiries, conduct communications, and support legitimate business operations. We use personal information for legitimate business purposes including:

• Providing staffing, recruiting, consulting, and business services
• Operating talent and employer accounts
• Evaluating candidacy and building talent profiles
• Presenting candidates to prospective employers and facilitating introductions and placements
• Responding to inquiries or service requests
• Communicating with you regarding services, updates, or scheduling
• Conducting marketing, outreach, and advertising campaigns
• Operating SMS, email, and phone communications
• Supporting AI-powered communication systems
• Improving our website, services, and marketing performance
• Ensuring legal compliance and preventing fraud or abuse

3. Talent Profiles, Résumés, and Video Interviews

Individuals who apply or create a talent profile may submit résumés, curricula vitae, employment history, skills, work preferences, and recorded video interview responses. We collect and process this information to evaluate candidacy, build and present talent profiles, and connect candidates with prospective employers.

Résumés and supporting documents are stored privately and are not published. A selected portion of a recorded interview may be displayed on a candidate’s profile, shared with prospective employers, and used to present the candidate’s availability and the Interstaff platform. Full interview recordings are not made available to anonymous visitors.

We may create an identity-preserving professional portrait from a submitted photograph or an interview frame for use on a candidate’s profile. A candidate may request that an original photograph be used instead.

Video Interviews and Biometric Information

Interstaff offers recorded video interviews to international candidates. A recorded interview contains your image and voice, which may be considered biometric or sensitive personal information under applicable law. By recording and submitting an interview, you consent to Interstaff collecting, processing, storing, and retaining your recorded image, voice, and interview responses for the purposes described in this Policy, including evaluating candidacy and presenting you to prospective employers. Interstaff retains interview recordings. You may request deletion of your recordings at any time, subject to applicable retention obligations, by contacting us at the address below.

Government-issued identification documents submitted for identity verification are retained privately, are accessible only to authorized personnel, and are not disclosed to employers.

Candidates may request removal of a profile, a résumé, a recorded interview, or a displayed clip at any time, subject to applicable retention obligations, by contacting us at the address below.

4. AI and Automated Communications

Interstaff may utilize artificial intelligence systems, automated dialing technologies, and messaging automation tools to assist with appointment scheduling, responding to inquiries, sending follow-up messages, delivering service updates, and conducting outreach related to our services. These communications may occur through SMS text messages, email, phone calls, AI voice agents, and automated chat systems.

By interacting with these systems, you acknowledge that you may be communicating with automated technology designed to assist with scheduling, inquiries, or service communications. Communications with our systems, including phone calls, AI voice interactions, SMS messages, or chat systems, may be recorded or logged for quality assurance, training, compliance, or service improvement purposes.

You may opt out of automated communications at any time. For SMS messages, reply STOP to unsubscribe.

5. Digital Advertising and Marketing Technologies

Interstaff may use third-party advertising platforms and analytics tools to promote our services and measure marketing performance, including Google Ads, Meta (Facebook / Instagram), LinkedIn, YouTube, and other advertising networks. These services may use cookies, tracking pixels, or device identifiers to measure ad performance and show relevant advertisements.

Third-party advertising platforms may independently collect and process information in accordance with their own privacy policies. Interstaff does not control the data collection practices of those platforms. Users may manage advertising preferences through browser settings, device privacy controls, or cookie consent tools made available on our website.

6. Your Privacy Rights

California Residents (CPRA)

If you are a California resident, you have the following rights under the California Consumer Privacy Act as amended by the California Privacy Rights Act:

• Request disclosure of personal information we collect
• Request deletion of personal information
• Request correction of inaccurate personal information
• Request information about how your data is used or shared
• Limit the use of sensitive personal information
• Opt out of the sale or sharing of personal information

Interstaff does not sell personal information and has not sold personal information within the preceding twelve months. Interstaff also does not share personal information for cross-context behavioral advertising as defined under California privacy law.

To exercise your rights, contact sales@interstaffllc.com. We will respond to verified requests within 45 days as required by law.

International and Other Users

Regardless of where you are located, you may request access to the personal information we hold about you, request correction of inaccurate information, or request deletion of your information, subject to applicable legal and retention obligations. To exercise these rights, contact sales@interstaffllc.com. We will respond within a reasonable timeframe consistent with applicable law.

7. How We Share Information

Service Providers

Third-party providers assisting with communication services, SMS delivery, AI communication systems, marketing platforms, analytics, recruiting and interview systems, payment processing, and hosting may process data only for the purpose of performing services on our behalf.

Business Clients

If you request services, submit an inquiry, or apply for work opportunities, relevant information may be shared with business clients in connection with those services. Candidate information made available to prospective employers before an engagement is limited to professional details such as first name and last initial, role, location, professional summary, skills, and, where enabled, a selected interview clip. Full name and contact information are disclosed to an employer only upon a confirmed engagement.

Legal Requirements

We may disclose information when required by law, court order, subpoena, or government request.

Business Transfers

If Interstaff undergoes a merger, acquisition, or asset sale, personal information may be transferred as part of the transaction.

8. SMS, Email, and Phone Communication Consent

By providing your contact information through our website, forms, advertisements, or other channels, you consent to receive communications from Interstaff LLC including SMS text messages, phone calls, automated phone calls, prerecorded messages, AI voice communications, and emails. These communications may include marketing messages, appointment confirmations, service updates, or informational messages.

• Message and data rates may apply.
• Message frequency may vary.
• Consent to receive automated communications is not a condition of purchasing services.
• Reply STOP at any time to opt out of SMS communications.
• Reply HELP or email us for assistance.

9. International Data Processing

Personal information may be processed or stored in the United States or other jurisdictions where our service providers operate. By using our services or submitting personal information, you acknowledge that your information may be transferred to and processed in countries outside your country of residence in accordance with applicable privacy laws.

10. Data Retention and Security

We retain personal information only for as long as necessary to fulfill business purposes, contractual obligations, or comply with legal requirements. We implement reasonable administrative, technical, and physical safeguards to protect personal information. However, no method of electronic transmission or storage can be guaranteed to be completely secure.

11. Children’s Privacy

Our services are intended for business users and individuals 18 years of age or older. We do not knowingly collect personal information from anyone under 18 years of age.

12. Third-Party Websites

Our website may contain links to third-party websites or services. Interstaff is not responsible for the privacy practices of those websites. We encourage users to review the privacy policies of those third parties.

13. Changes to This Privacy Policy

Interstaff may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date. Your continued use of our services after updates are posted constitutes acceptance of the revised policy.

14. Contact Information

For privacy questions, requests, or concerns, please contact:

Interstaff LLC
2629 Foothill Blvd. Ste 546
La Crescenta, CA 91214
sales@interstaffllc.com